Best POS System for Jewelry Store: Top Picks for Jewelers

A jewelry store is more than just a place to sell beautiful pieces; it’s an experience. Jewelry stores, with their high-value products, diverse designs, and materials, require a sophisticated and efficient management system. 

To create that unforgettable experience for your customers, you need the best POS system for jewelry store that not only processes transactions but enhances every aspect of your business.

But with countless options available, finding the perfect match can feel like searching for a rare gemstone. This guide is your compass, we’ll delve into the world of the best POS systems, analyzing how each system caters to the unique demands of the jewelry industry.

Let’s get it started!

1. An overview: The best POS system for jewelry store

	Best for	Pricing	Transaction fees from	Key Features
Shopify POS	Best for multi-channel jewelry retailing	$5/month – $89/month	Dependent on third-party payment processor	Detailed product catalog, customer relationship management (CRM), flexible pricing,omnichannel selling
Magestore POS	Best for Magento-based jewelry stores	$69/month – Custom	No	Product variations, serial number tracking, visual merchandising, customer management
Connect POS	Best for small to medium-sized jewelry stores	Custom	Custom	Real-time reporting, versatile product management, seamless data synchronization
The Edge	Best for jewelry stores with multiple locations	$4600 – Custom	No	Multi-store operations, inventory management, ordering and purchasing, repair and customization
Lightspeed	Best for growing jewelry chains	$109/month – $289/month	2.6% + 0.10	Employee management, service management, marketing automation, Google integration
JewlMate Enterprise Retail	Best for enterprise-level retailers	$3500 – Custom	Custom	Gemstone grading, metal alloy tracking, customizable attributes, pricing strategies, multi-location management

>> Check out more POS systems for your online business with this detailed comparison between Shopify POS vs Square POS! 

2. What is the best POS system for jewelry store?

A Point of Sale (POS) system is a computer application used to manage sales transactions at a retail checkout. In jewelry stores, it’s a specialized software that handles everything from recording sales and processing payments to managing inventory, tracking customer data, and generating sales reports.

 

In essence, the best POS system for jewelry store addresses the unique challenges faced by this industry:

• Complex Product Management: Each jewelry piece has specific details (metal, gemstone, size, etc.) and value. A POS system accurately stores and manages this information.
• Inventory Control: Precisely tracking jewelry inventory is crucial. POS systems provide real-time updates, preventing stockouts and overstocking.
• Omnichannel Management: Effective management of inventory and sales across online and offline channels for a unified customer experience.
• Customer Data Security: Protecting customer information, especially for VIP clients, is paramount. POS systems ensure secure data storage.
• Price Calculation Complexity: Discounts, promotions, and taxes can complicate pricing. POS systems automate calculations for accurate invoices.
• Sales Data Analysis: POS generates detailed reports on sales, best-selling items, and customer behavior, aiding in informed business decisions.

A POS system is designed to address these challenges head-on. By offering a centralized platform for managing sales, inventory, and customer data, it empowers jewelry stores to operate efficiently and effectively.

• Enhanced Efficiency: Streamlined checkout processes, reduced errors, and faster service.
• Improved Customer Experience: Personalized recommendations, loyalty programs, and exceptional service.
• Precise Inventory Control: Real-time tracking prevents stockouts and overstocking.
• Enhanced Security: Robust security measures protect valuable assets and customer information.
• Omnichannel Selling: Integrating online and in-store sales for a seamless customer experience.

 

Selecting the right POS system is crucial for the success of a jewelry store. With numerous options available, it can be overwhelming to make a decision. Here’s a guide to help you choose the best system for your business:

• Assess Your Needs: Identify your store’s specific requirements, such as number of employees, store size, and desired features.
• Research POS Systems: Compare different options based on features, pricing, and customer reviews.
• Request Demos: Schedule demos with shortlisted systems to test their usability and functionality.
• Consider Cost: Evaluate the initial investment, ongoing fees, and hardware costs.
• Read Reviews and Testimonials: Seek input from other jewelry store owners.
• Pilot Testing: If possible, test the system in a limited environment before full implementation.

By investing in a well-chosen POS system, jewelry stores can elevate their operations, delight customers, and achieve sustained growth. 

3. An in-depth analysis: Top best POS system for jewelry store

3.1. Shopify POS – Best for multi-channel jewelry retailing

Shopify POS, an integral part of the Shopify ecosystem, has rapidly become one of the most popular point-of-sale (POS) platforms worldwide. Its ability to manage multiple product variations, such as different metals, gemstones, and sizes, is invaluable for jewelry retailers. Additionally, Shopify POS synchronizes inventory across all sales channels (online store, physical store, marketplaces) in real-time, preventing stock discrepancies and ensuring consistent customer experience.

 

To support the unique needs of jewelry retailers, Shopify POS offers a range of essential features:

• Detailed product catalog: Create rich product descriptions with images, specifications, and multiple variations.
• Inventory management: Track stock levels, set low stock alerts, and manage multiple locations.
• Customer relationship management (CRM): Build customer profiles, track purchase history, and create targeted marketing campaigns.
• Flexible pricing: Implement dynamic pricing strategies, discounts, and promotions.
• Omnichannel selling: Sync inventory and sales data across online and offline channels.
• Analytics and reporting: Gain insights into sales performance, customer behavior, and inventory trends.

As the best POS system for small businesses, Shopify POS offers a range of pricing plans to suit different business needs:

	Shopify POS Lite		Shopify POS Pro
Price	From $39/month		$89/month/location
Transaction fees	2.9% + $0.30 online payments 2.6% + $0.10 in person	2.9% + $0.30 online payments 2.6% + $0.10 in person	2.7% + $0.30 online payments 2.5% + $0.10 in person	2.5% + $0.30 online payments 2.4% + $0.10 in person
Hardware packages	– Retail kit: $219 – Barcode scanners: $229 to $329 – Label printers: $299 to $499 – Receipt printers: $299 to $369 – Cash drawers: $139 to $159 – POS Go (with case): $429

>> How about Shopify POS vs Clover? Check this comprehensive comparison right away!

3.2. Magestore POS – Best for Magento-based jewelry stores

Magestore POS is a robust point-of-sale (POS) system, offering seamless integration between online and offline sales, providing a unified view of inventory, customers, and orders. This makes it an excellent choice for Magento-based jewelry retailers looking to streamline their operations and enhance the customer experience.

 

Magestore POS offers a robust set of features specifically tailored to meet the unique demands of the jewelry industry.

• Product Variations: Effectively manage a wide range of jewelry products with diverse attributes such as metal, gemstone, and size.
• Serial Number Tracking: Maintain detailed records of high-value jewelry items for inventory control and security purposes.
• Visual Merchandising: Create visually appealing product displays on the POS to enhance the in-store shopping experience.
• Price and Discount Management: Implement flexible pricing strategies and promotional offers to drive sales.
• Reporting and Analytics: Gain valuable insights into sales performance, customer behavior, and inventory levels.

Magestore offers a variety of pricing plans to accommodate businesses of different sizes. The cost typically depends on the number of stores, users, and features required. It’s recommended that you contact Magestore directly for the most accurate and up-to-date pricing information.

	Simple POS for Magento	Advanced POS for Magento
Price	$69/month	Custom pricing
Transaction fees	No	No
Hardware packages	No

3.3. Connect POS – Best for small to medium-sized jewelry stores

Connect POS has emerged as a popular choice for small to medium-sized jewelry businesses seeking a reliable and user-friendly point-of-sale (POS) system. Its comprehensive suite of features is specifically designed to address the unique challenges and opportunities within the jewelry industry.

 

At the heart of ConnectPOS is a focus on providing jewelry retailers with the tools they need to thrive. Key features include:

• Real-time Reporting and Analytics: Gain actionable insights into sales performance, inventory turnover, and customer behavior to make informed business decisions.
• Versatile Product Management: Handle items with or without barcodes, ensuring seamless inventory management for jewelry stores.
• Seamless Data Synchronization: Maintain accurate and up-to-date information across multiple devices and locations.
• Robust Inventory Management: Efficiently track inventory, prevent stockouts, and reconcile physical counts.
• Streamlined Point of Sale: Enhance customer experience with quick item lookup, customizable product catalogs, and efficient order processing.

By offering tailored pricing and flexible plans, ConnectPOS ensures that jewelry retailers can find the perfect fit for their business. You can contact ConnectPOS directly for the most up-to-date pricing information.

	Professional Plan	Enterprise Plan
Price	Custom pricing	Custom pricing
Transaction fees	Custom pricing	Custom pricing
Hardware packages	No

3.4. The Edge – Best for jewelry stores with multiple locations

The Edge has established itself as a leading POS solution for jewelry stores with multiple locations. Its robust feature set and focus on multi-store management make it a compelling choice for businesses seeking to streamline operations and enhance customer experiences across different outlets.

 

Unlike cloud-based solutions, The Edge is installed locally. While offering stability and control, this may limit accessibility outside the store.

With a strong focus on the unique needs of the jewelry industry, it offers a comprehensive suite of features:

• Point of Sale: Efficient transaction processing, including sales, returns, exchanges, and layaways.
• Multi-Store Operations: Efficiently manage multiple stores from a single dashboard, including staff management, sales tracking, and inventory control.
• Ordering and Purchasing: Streamlined ordering process, including special orders and vendor management.
• Repair and Customization: Manage repairs, custom orders, and appraisals efficiently.
• Financial Management: Comprehensive financial reporting and integration with QuickBooks.

The Edge offers a locally installed software solution with pricing based on the number of workstations. The company provides comprehensive training and support to ensure a smooth implementation process.

	Single Store		Multi-Store
Price	$4,600 / 1 Store / 1 Workstation	$5,700 / 1 Store / 3 Workstations	$12,450 / 2 Stores / 6 Workstations (Add a 3rd store / 3 workstations for +$6,750)
Transaction fees	No	No	No
Hardware packages	– Tag printer: $515 – Barcode scanner: $315 – Imaging system (Auto-Focus Webcam and Non-Lighted Box): $215
Data Conversion Fees	By quote after examination
Introductory Training Offer	$1000

3.5. Lightspeed – Best for growing jewelry chains

With its robust feature set and scalable solutions, Lightspeed has garnered significant popularity among growing jewelry chains. Its design is tailored to provide a seamless blend of ease of use and advanced functionality, making it an ideal fit for businesses seeking to streamline operations and enhance customer experiences.

 

Lightspeed is designed to cater to businesses that require a high degree of customization and control over their operations. Key benefits for jewelry businesses include:

• Inventory Management: Efficiently manage product variations, track stock levels across multiple locations, and minimize out-of-stocks.
• Omnichannel Sales: Sell seamlessly across online and in-store channels, providing a unified customer experience.
• Service Management: Manage repairs, custom orders, and appraisals efficiently.
• Marketing Automation: Send targeted campaigns and build customer loyalty.
• Google Integration: Showcase in-store inventory on Google to drive foot traffic.

Lightspeed offers flexible pricing plans tailored to the specific needs of jewelry retailers.

	Basic	Core	Plus
Price	$109/month	$179/month	$289/month
Transaction fees	2.6% + 0.10 for card-present transactions 2.6% + 0.30 for keyed-in transactions
Hardware packages	Offers kits for iPads, MacOS devices, and Windows PCs.

When comparing Shopify POS vs Lightspeed, unlike Shopify, Lightspeed doesn’t publicly list individual hardware prices on its website. To obtain accurate pricing and product information, you should contact Lightspeed directly or consult with a Lightspeed-authorized reseller.

3.6. JewlMate Enterprise Retail – Best for enterprise-level retailers

JewlMate Enterprise Retail is designed specifically for large-scale jewelry retailers seeking a robust, customizable, and scalable point-of-sale (POS) system. It understands the intricacies of managing precious metals, gemstones, and custom-made pieces, offering features that cater specifically to these requirements. The system is often praised for its ability to handle complex inventory management, advanced pricing strategies, and seamless integration with industry-specific tools.

 

It offers a comprehensive suite of features, making it a compelling choice for businesses operating multiple stores or dealing with a vast array of products.

• Gemstone Grading: Detailed tracking of gemstone quality and characteristics.
• Metal Alloy Tracking: Precise management of different metal alloys and their properties.
• Customizable Attributes: Create custom attributes to categorize products based on specific criteria.
• Repair and Customization: Manage repair orders, track repair history, and generate quotes for custom orders.
• Visual Merchandising: Create visually appealing product displays and presentations.
• Multi-Location Management: Centralize operations for multiple stores, ensuring consistency and efficiency.

JewlMate’s pricing is typically customized based on the specific needs of each business.

	Basic	Basic Plan	Custom
Price	$3500 / one-time fee	$3500/month	Custom pricing
Transaction fees	Custom pricing	Custom pricing	Custom pricing
Hardware packages	– POS Accessories – Barcode Printing and Scanning – Imaging Solution

JewlMate Enterprise Retail doesn’t publicly list hardware prices on its website. To obtain accurate pricing and product information for hardware, it’s essential to contact JewlMate directly.

4. What features should I look for in a POS system for a jewelry store?

Selecting the right POS system for a jewelry store is a crucial decision that can significantly impact your business operations and customer experience. Here are some key features and considerations to keep in mind:

4.1. Inventory Management

• SKU and Serial Number Tracking: Every piece of jewelry is unique. Ensure your POS can accurately track each item using SKUs and serial numbers.
• Gemstone Grading and Metal Alloy Tracking: For detailed inventory, the system should allow you to categorize items by gemstone type, clarity, color, and metal alloy.
• Customizable Attributes: To cater to the specific needs of jewelry, look for a system that allows you to create custom attributes, such as size, style, and designer.
• Low-Stock Alerts: Prevent stockouts of popular items with automated low-stock alerts.

4.2. Pricing and Sales

• Flexible Pricing Strategies: A jewelry store often requires more complex pricing strategies than a typical retail store. Look for features like tiered pricing, bundle pricing, and dynamic pricing.
• Sales and Promotions: The system should easily manage sales, discounts, and promotions, including those tied to specific items or customer groups.
• Layaway and Financing Options: Many jewelry purchases involve layaway or financing plans. Ensure your POS can handle these special payment terms.

4.3. Customer Relationship Management (CRM)

• Customer Profiles: Detailed customer profiles help you track purchase history, preferences, and birthdays.
• Loyalty Programs: Implement a loyalty program to reward repeat customers and encourage future purchases.
• Personalized Marketing: Use customer data to send targeted marketing campaigns and promotions.

 

4.4. Repair and Customization

• Work Order Management: Efficiently manage repair orders, track repair history, and generate quotes for custom orders.
• Bench Fees and Labor Costs: The system should allow you to track bench fees and labor costs associated with repairs and customizations.

4.5. Reporting and Analytics

• Sales Analysis: Gain insights into sales trends, top-selling items, and customer purchasing behavior.
• Inventory Analysis: Monitor inventory levels, track slow-moving items, and identify opportunities for markdowns.
• Customer Analytics: Understand your customer base and tailor your marketing efforts accordingly.

4.6. Integrations

• eCommerce Platform: Seamlessly integrate your POS with your online store to offer a consistent shopping experience.
• Accounting Software: Connect your POS to your accounting software for automated data entry and financial reporting.
• Payment Gateways: Ensure compatibility with a variety of payment gateways to offer flexible payment options.

4.7. Scalability

• Multiple Locations: If you plan to expand to multiple locations, choose a POS system that can easily accommodate growth.
• Cloud-Based: A cloud-based system offers flexibility and scalability, allowing you to access your data from anywhere.

In essence, by carefully considering these factors and asking the right questions, you can select a POS system that will streamline your operations, enhance customer satisfaction, and contribute to the growth of your jewelry business.

Here is the list of the questions to ask when choosing the best POS system for jewelry store:

• What specific features are included for jewelry-specific needs, such as gemstone grading and metal alloy tracking?
• How does the system handle custom attributes and product variations?
• What kind of reporting capabilities does the system offer?
• Can the system integrate with my existing e-commerce platform and accounting software?
• What is the cost of the system, including hardware, software, and ongoing support?
• What is the level of customer support provided?

When selecting a POS system, consider your store’s size, budget, and specific needs. Shopify POS is an excellent option for many jewelry retailers due to its user-friendly interface, robust features, and affordable pricing. However, it’s essential to compare multiple systems before making a final decision.

By carefully evaluating your options and considering the unique requirements of your jewelry store, you can select a POS system that drives growth and enhances customer satisfaction.

5. Conclusion

By carefully evaluating the features and capabilities of different systems, you can find the perfect match to elevate your operations and delight your customers. With the right POS in place, you’ll be well-equipped to unlock the full potential of your jewelry store.

So, don’t wait any longer to select the best POS system for jewelry store with eComStart!

6. FAQs